LIVE — TRACKING 8 GLOBAL EVENT CATEGORIES IN REAL TIME

WorldPulse

Support Center — Global Intelligence Platform
All Systems Operational
// WorldPulse Support

How can we help you?

Find answers to common questions below, or reach out directly. We typically respond within 5 business days.

✉ Contact Support
// Frequently Asked Questions
Common Questions
WorldPulse is a real-time global intelligence platform that plots live events on an interactive world map. It tracks 8 event categories: Earthquakes (USGS), Wildfires (NASA EONET), Floods (GDACS), Volcanoes, Storms, Armed Conflicts, Civil Unrest, and Breaking News (BBC). Free users get full access to all natural disaster categories. Conflicts and Unrest require a WorldPulse Pro subscription.
WorldPulse Pro unlocks the full intelligence suite: real-time conflict zone and military activity mapping, social unrest and protest monitoring, advanced UN/ReliefWeb humanitarian intelligence reports, and priority alerts for critical global events. Free users retain complete access to all natural disaster categories — earthquakes, wildfires, floods, volcanoes, storms, and breaking news.
Subscriptions are managed entirely through the Apple App Store. To cancel:

iOS: Go to Settings → [Your Name] → Subscriptions → WorldPulse → Cancel Subscription.

You can also visit: apps.apple.com/account/subscriptions

Cancellation takes effect at the end of your current billing period. We do not process refunds directly — for refund requests, please contact Apple Support.
Open WorldPulse and navigate to the subscription / paywall screen. Tap "Restore Purchases". Make sure you are signed in with the same Apple ID used when you originally subscribed. Your Pro access will be restored instantly at no charge.
No. WorldPulse does not collect or transmit your GPS location. The live map displays global events using fixed geographic coordinates sourced from our data providers (USGS, NASA, GDACS, etc.). Your personal location is never required, requested, or stored.
WorldPulse can send push notifications for critical global events. You can control notification permissions in your device Settings → Notifications → WorldPulse. Pro subscribers receive priority alerts for high-severity events across all 8 categories. You can also configure minimum earthquake magnitude thresholds and category filters within the app.
Try the following steps:

1. Check your internet connection — WorldPulse requires an active connection to fetch live data.
2. Force-quit and relaunch the app.
3. Check data source status — occasionally USGS, NASA EONET, or GDACS APIs experience downtime. These are outside our control.
4. Update the app to the latest version via the App Store.

If the issue persists, contact us at worldpulseapp@gmail.com with your device model and iOS version.
We collect minimal data: a device identifier and subscription status via RevenueCat (to manage your Pro subscription), anonymized app usage data (e.g., which categories you browse), and crash/performance diagnostics. We do not sell your data, use advertising SDKs, or collect your location. See our full Privacy Policy →
Email us at worldpulseapp@gmail.com with the subject line "Data Deletion Request". We will process your request within 30 days. Note that some data may need to be retained for legal compliance purposes (e.g., transaction records held by Apple/RevenueCat per their policies).
Use the filter panel within the app to toggle event categories on/off, set a minimum earthquake magnitude threshold (e.g., only show M5.0+), and build your personalized global intelligence feed. All preferences save automatically and persist between sessions.
// Verified Intelligence
Our Data Sources
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USGS
U.S. Geological Survey — official seismic data for earthquakes M3.5+
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NASA EONET
Earth Observatory Natural Event Tracker — active wildfire satellite data
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GDACS
Global Disaster Alerting Coordination System — floods & major disasters
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ReliefWeb / UN
United Nations humanitarian intelligence reports — Pro only
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BBC World News
Breaking international news coverage — real-time alerts
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Conflict Intelligence
Armed conflicts, military operations, and security incidents — Pro only
// Upgrade
WorldPulse Pro
WORLDPULSE PRO

Full Global Intelligence Suite

Free users get complete access to all natural disaster tracking. Upgrade to Pro to unlock conflict zones, civil unrest monitoring, and UN humanitarian intelligence.

Weekly
$1.99
Monthly
$4.99
BEST VALUE · SAVE 60%
Yearly
$19.99
// Get Help
Contact Support

Can't find what you're looking for? Our support team is ready to help. Reach out and we'll get back to you promptly.

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Email Support

For all support, billing, and privacy inquiries
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Privacy Policy

How we collect, use, and protect your data
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Terms of Use

Standard Apple end-user license agreement
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Manage Subscription

Cancel, upgrade, or restore your Pro plan
⏱ Average response time:  within 5 business days