GeoMind

Support Center — 3D Geology & Terrain Analysis
● Professional Grade
Field Edition
// GeoMind Support Center

Professional Field Geology Support

Find answers to technical questions, feature guides, and troubleshooting resources. For anything not covered here, our team is ready to assist.

// Knowledge Base
Frequently Asked Questions
GeoMind is a professional-grade 3D geological mapping and terrain analysis application for mobile devices. It is built for geologists, mining engineers, petroleum engineers, civil engineers, geoscience researchers, surveyors, and advanced students. It combines the analytical power of a desktop GIS system with the portability of a smartphone or tablet — suitable for both office and remote field environments.
GeoMind's integrated digital clinometer uses your device's accelerometer and gyroscope sensors to measure strike and dip of geological planes in real time. Place the device against an outcrop face and record structural measurements instantly. The digital compass is calibrated for professional use and supports declination correction. Ensure you are away from metallic objects or strong magnetic fields for the most accurate readings. All structural data is automatically geolocated via GPS.
GeoMind is built for remote field work. Before heading into the field:

  1. Open the Offline Maps section and select your target region.
  2. Choose your desired resolution and download the tile package over Wi-Fi.
  3. All analytical tools — clinometer, rock identifier, geological mapping, and report generation — are fully available without an internet connection.
  4. Data logged offline syncs automatically when connectivity is restored.
Downloaded map tiles are stored on your device and do not expire.
GeoMind's rock identifier and mineral scanner use a combination of visual classification algorithms and a comprehensive reference database covering mineralogy, petrology, and stratigraphy. For best results: use adequate lighting, capture a clean, unweathered surface of the specimen, and provide a scale reference if possible. The identifier returns probable rock/mineral type, key diagnostic properties, and associated geological formations. For formal academic or industrial classification, always confirm with laboratory analysis.
GeoMind exports field data in the following professional formats:

CSV — Structured data for import into Excel, QGIS, ArcGIS, or custom pipelines.
KML / KMZ — Geolocated features for Google Earth and GIS platforms.
PDF — Formatted professional reports with maps, photos, structural data, and logs, ready for submission or printing.

Reports are generated with a single tap and can be shared via email, cloud storage, or AirDrop.
GeoMind supports WGS 84 (standard GPS), UTM, and a range of local geodetic datums. You can switch coordinate display systems from within the Settings panel. This ensures compatibility with existing GIS workflows, published geological maps, and survey standards used in your region. If you require support for a specific datum not currently listed, contact us and we will evaluate adding it in a future update.
Subscriptions are managed through the Apple App Store. To cancel or modify your plan:

iOS: Settings → [Your Name] → Subscriptions → GeoMind → Cancel Subscription.

Or visit: apps.apple.com/account/subscriptions

Cancellation takes effect at the end of the current billing period. For refund requests, please contact Apple Support directly, as all billing is processed by Apple.
Open GeoMind on your new device, navigate to the subscription screen, and tap "Restore Purchases". Ensure you are signed in with the same Apple ID used for the original purchase. Your Pro access will be restored immediately at no additional charge.
GeoMind uses GPU-accelerated rendering (Skia / Three.js). If you experience rendering issues:

  1. Ensure your device is running the minimum required iOS/Android version.
  2. Close background apps to free GPU and RAM resources.
  3. Force-quit and relaunch GeoMind.
  4. In Settings, try lowering the Terrain Detail Level for older devices.
  5. Reinstall the app if the problem persists.
If none of these resolve the issue, email us your device model, OS version, and a screenshot at support@vaykr.qzz.io.
GeoMind collects minimal data: a device identifier and subscription status via RevenueCat for Pro subscription management, and anonymized crash and performance diagnostics. All geological field data, maps, outcrop logs, and photos you create are stored locally on your device and are never uploaded to our servers. We do not sell your data or use advertising SDKs. For full details, review our Privacy Policy.
Email support@vaykr.qzz.io with the subject "Data Deletion Request". We will process your request within 30 days. Note that some data (e.g., transaction records) may be retained by Apple and RevenueCat per their own data retention policies.
// Feature Overview
Core Capabilities
🏔️
3D Terrain Visualization
GPU-accelerated high-resolution terrain models. Real-time rotation, zoom, slope and aspect analysis.
🗺️
Geological Mapping
Record outcrops, faults, and contacts with geolocated precision. Export to GIS-compatible formats.
🪨
Rock & Mineral Identifier
Classify geological formations on the fly with our comprehensive mineralogy and petrology database.
📐
Digital Clinometer
Professional-grade strike and dip measurements using device sensors, calibrated for field accuracy.
📊
Structural Geology Tools
Visualize bedding planes, foliations, lineations, and build full stratigraphic columns.
⛏️
Mining & Geotechnical
Estimate resource deposits, analyze layer stability, and plan excavation with integrated parameters.
📄
Professional Reports
Generate and export field reports as CSV, KML, or PDF with a single tap.
📡
Full Offline Mode
Download high-resolution map tiles and access all analytical tools with zero internet connection.
// Interoperability
Supported Export Formats
CSV
KML
KMZ
PDF
WGS 84
UTM
GeoJSON
QGIS
ArcGIS
// Direct Support
Contact & Resources

Can't find what you need? Our support team is available for technical assistance, subscription queries, and feature requests.

✉️
Email Support
Technical issues, billing, and general inquiries
🔒
Privacy Policy
How we handle and protect your field data
⚖️
Terms of Use
Standard Apple end-user license agreement
💳
Manage Subscription
Cancel, restore, or upgrade your Pro plan
⏱ Average response time:  within 5 business days